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Subscription policy

Last updated: 28 October 2026 · version 2026-10-28

How HomesWallet's paid plans work: ordering, card payment, invoices, automatic renewal, changing plan, failed payments and cancellation.

There are three paid plans — Basic, Family and VIP — each paid monthly or annually (annual includes two months free). Every household starts with a free 7-day trial with VIP rights; it is given once per e-mail and device. After it HomesWallet is used with a paid plan, and without one the data stays view-only and downloadable. The prices in force, the plan limits, the AI budget and the add-ons are on the Pricing page and in Settings → Plan and payments; they are described in the Terms of service (section 5).

Prices are in euros and include 20% VAT.

Members are the adults with an account and the children in Family. If there are more members than the plan includes, each further one is paid as the "Extra member" add-on, up to 10 in total.

  • Only the owner orders and pays, by card through Stripe — the payment page shows the company's name — “GASTRONOM 1” — and the order line shows HomesWallet and the plan; on the bank statement the payment is marked HOMESWALLET.
  • The first payment is made when ordering; the following ones automatically at the start of each new period (month or year), at the same price. The member and archive add-ons are paid together with the subscription.
  • For every payment our own document register issues an invoice and we send it to you by e-mail as a link; the documents are also in Settings → Plan and payments.
  • Changing the plan or the period happens at once, with one tap; the difference is calculated in proportion to the days left (paid at once or deducted from the following payments).
  • If a payment fails, you have 7 days to update the card; after that the household has no plan — the data is view-only and downloadable until you pay.
  • Promotional codes, invitation discounts and gifted months reduce the amount to pay; the document always shows what was actually paid.
  • When the month's AI budget is used up, new AI requests are processed at night, at no extra charge.

The owner cancels the subscription with one button in Settings → Plan and payments → "Cancel the subscription" and one confirmation; cancellation takes effect at the end of the paid period, costs nothing and can be undone until the period ends. If you cancel within 14 days of the first payment, the subscription stops at once and the unused part is refunded automatically — see "Cancellation" and "Refunds". The reason for cancelling is optional; if you give one, we keep it to improve the service. When the household is deleted the subscription ends at once.