Help · E-mail for bills
Forwarding from Gmail
Bills arrive in the app and are saved only after you confirm them.
Steps
- Copy the bills address: HomesWallet → Settings → "E-mail for bills and offers" → "Copy".
- In Gmail open Settings (the gear) → "See all settings" → "Forwarding and POP/IMAP" → "Add a forwarding address" and paste the address.
- Gmail sends a confirmation e-mail to the address. It arrives in HomesWallet → "Inbox". Check that the address after "Forwarding from" is yours, tap "Yes, it is mine" and enter the code in Gmail (or use the link).
- Do not turn on "Forward a copy of incoming mail". Create a filter instead: open the search options, in "From" type the bill senders (e.g. evn.bg OR sofiyskavoda.bg OR a1.bg) → "Create filter" → "Forward it to" the bills address → "Create filter".
- E-mails forwarded this way keep the provider's signature and show "Signed by …" in the app.
How bills arrive
The e-mail is encrypted at once with the household key. When you open HomesWallet, the app opens it on your device, reads the bill and shows it in "Inbox" → "To review" with the source of each value. Nothing is saved until you tap "Confirm"; then you get a reminder 3 days before the due date and on the day.
A manual "Forward"
You can tap "Forward" on a single bill — the app will read it. But a manual forward removes the provider's signature, so the sender cannot be verified: it becomes an "E-mail that looks like a bill", with no bank account for payment and no reminder until you tick "I checked — this is my bill". Automatic forwarding (a filter or rule) keeps the signature.
If a provider's bills do not arrive
- Mail for the household's addresses is received by Cloudflare, which accepts only e-mails that pass the sender's SPF or DKIM check. If the provider's mail is set up wrongly, the e-mail is refused there and never reaches us — ask the provider to send invoices from a correctly set up address, or download them from your account with them.
- E-mails over 10 MB or with more than 10 attachments are not accepted. Gmail tells you with a failed-forwarding e-mail.
- Check that the filter matches the address the provider sends from — it sometimes changes.
- After the bills address is changed, the old one accepts mail for 14 more days — update your filters in that time.
Go to the bills address · What Cloudflare and the server learn